Exeter Toyota has been recognised with a highly regarded national award from Toyota National, rewarding outstanding performance across various dealership facets including target achievements, customer service, and staff proficiency – they commemorated the achievement yesterday morning (April 10).
Justine Frayne, General Manager of Exeter Toyota, expressed profound pride in the dealership’s accomplishment.
Frayne said that the hard work of their staff is the key to their success | Photo by B. Shakyaver
Frayne attributes this success to the cohesive teamwork and familial atmosphere within the dealership.
Frayne says their secret to success is their personalized approach. “We really do things differently. We are a small town store and a family-run store. We try and give our customers the best experience they can,” she explained.
Receiving recognition from Toyota National puts the small town dealership on par with larger counterparts in urban areas – no small feat, and one that Frayne is proud of.
Exeter Toyota will soon need a new place to display their awards – the front desk is getting full | Photo by B. Shakyaver
The consecutive wins of the President’s Pride Award solidify Exeter Toyota’s position, setting the bar for customer service and dealership performance.
Written by: B. Shakyaver